Monthly NAS / RAID Monitoring with RMA
Have you rolled out a NAS / RAID solution but are struggling to keep it updated, maintained and healthy? We can help! Our managed services monitor your disks and alert you when and if a system failure is detected and help you get back on track with limited down time.
Our services monitor your disk and volume health and, if a problem is detected an e-mail with RMA instructions is sent to you. After which, a representative guides you through bringing your volumes back online. All you have to do is swap out a disk and sit back. We will handle everything else!
Part of our managed services include the following:
This service is billed yearly up front for each month (125 x Yearly agreement)
- System Monitoring & Service
- - Disk health - Monitor failing or defective disks.
- - System and package updates.
- - User account and permission setting configuration.
- - Authentication & Access
- - Disk expansion and data migration.
- RMA Assistance
- - Detailed instructions and support to RMA Hard disks, or other components with ease.
- - Detailed instructions and support to RMA warrantied NAS appliances to the OEM.
- - Rebuild and reconfigure failed drives or volumes.
- Backup Rotations
- - Once your environment is properly setup we will schedule external backups for your RAID/NAS
- - Finally you will receive documentation, training and support for your device.
- - Configuration for 10 endpoints (including desktops, laptops and mobile devices).
- - Training on product usage.
- - Backup rotation reminders and notifications.
This is a monthly package that is billed annually (upfront). Each week systems and devices will be checked for health and normal operations. For more information please open a service inquiry for: RAID / NAS - Data Backup & Disaster Recovery Monitoring.
Please note that pricing above is solely intended for monitoring and does not reflect the cost of shipping or advanced RMA replacements / out of warranty hardware items.
