On-Site Managed Data Backup
These services are very simple to set up for your company and, once established practically worry-free. The hardware and software are set up for you. We prepare your on-site solution before shipment complete with labels and documentation. All you have to do is plug in the devices as noted and you're up and going.
Requiring constant backups, or backup rotation can also be setup as well. We can schedule an appointment with you to either remotely setup all the P.C's, Mac's or Linux systems in your environment for backup push all the required software and your environment is setup for high availability. Need assistance recovering a file? Not a problem! With managed services not only do we help you recover your data we also help you establish backups of your critical information.
With a managed services package from us, we will know when and if a backup drive has failed, notify you with instructions and you're backup and running again. With minimal down time to approximately 1 hour, the loss of business or financial transactions are minimized.
Additional Services
With other solutions such as: carbonite, iCloud, Google Drive, etc. an off-site solution combined with an additional layer of backup can provide a safety net for your data. However, it can become daunting in deciding what data is important and, what data isn't.
If you are seeking to establish a criticality matrix for your data, we can assist with creating these labels and sorting your data to help keep important files protected! This will save you and your business time and money. A full system backup can take hours! Limiting the backups to important files will not only save you time it will also save you storage fees and not create a bottleneck on your systems during a backup! For more information about data criticality please ask us about how we can help you and your business with a criticality report.
How it Works
-
Choosing a Backup Type
Your environment is assessed based on the type of data your create, edit and utilize on a day-to-day basis. Once an agreed solution and size is selected for your environment, the selected hardware and components are purchased for your business.
-
Backup Failure
Depending on the malfunction and service package you've selected. Typically a notification e-mail with instructions is sent to the customer once a malfunction happens at the backup level. Once the instructions are followed the customer is then instructed to contact us for further actions. At this point, we will assist with the rebuild while an RMA process is setup for a failing drive. Mostly, the customer is 95% hands off.
-
Remote Support
Not only will we assist with a backup failure, but if in the event you sustain a system malfunction, we will provide remote support to either start a recovery of the system that malfunctioned or setup a new system while the old one is being repaired so that you can continue operations. Best part of it all is, all your old data is available to the new system while the broken system is being repaired. Minimal loss, minimal down time!
-
Additional Support
Need additional coverage? Not a problem! We can work with your company to setup replacement systems, have disk images pushed and other backup solutions that can help you save time and minimize revenue loss to your business.
-
24/7 System Monitoring
24/7 x 365 Monitoring assures that your systems, hard drives and data are protected! Should a disk fail you will be alerted with instructions and we will take care of the rest. On top of hardware monitoring we also monitor system and software versions and set schedules for remote / onsite backups as well as upgrades so you can focus on your business.
-
Managed Vs. Unmanaged
Unmanaged services are services provided to your organization that your environment is responsible for maintaining, repairing and or upgrading. Managed services are provided by Network Defense Solutions, Inc. that cover repair*, maintenance* and upgrades*.
If you are interested in enrolling your system in off-site mirroring please fill out the form below and one of our service representatives will contact you with additional details. We look forward to serving your business needs!
